Terms of service
Arden & Co Terms of Service
Welcome to Arden & Co. By using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase or using our site.
1. General Information
• These Terms of Service govern your use of the Arden & Co website, products, and services.
• By accessing or using our website, you confirm that you are at least 18 years old or have obtained parental consent to use our services.
2. Orders and Payments
• Order Confirmation: Once an order is placed, you will receive a confirmation email. This email does not guarantee product availability.
• Payment: All payments must be made in full at the time of purchase. We accept major credit cards and other payment methods listed at checkout.
• Cancellations: Orders may be cancelled prior to dispatch by contacting us at info@ardenand.co. Once dispatched, cancellations are subject to our return policy.
3. Product Availability
• Products are subject to availability. If an item is out of stock, we will notify you and provide options for a refund, store credit, or an alternative product.
4. Shipping and Delivery
• Arden & Co ships to select locations. Delivery times and costs will vary depending on your location.
• We are not responsible for delays caused by couriers or events beyond our control.
5. Returns and Refunds
• Our Return and Refund Policy governs all returns. Please refer to the policy for full details.
6. Intellectual Property
• All content on the Arden & Co website, including images, text, graphics, and logos, is the property of Arden & Co and protected by copyright law.
• You may not reproduce, distribute, or use any content without our written consent.
7. Customer Responsibilities
• You are responsible for ensuring that the information provided during checkout (e.g., shipping address) is accurate and complete.
• You must handle products with care and follow any instructions provided.
8. Liability
• Arden & Co is not liable for any damages, including but not limited to loss of profits or data, resulting from the use of our products or website.
• Our liability for defective or damaged products is limited to replacement, repair, or store credit as outlined in our Return and Refund Policy.
9. Changes to Terms
• We reserve the right to update these Terms of Service at any time without prior notice. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.
10. Governing Law
• These Terms of Service are governed by the laws of the United Kingdom. Any disputes will be subject to the jurisdiction of the UK courts.
11. Contact Information
• For questions or concerns regarding these terms, please contact us at info@ardenand.co.
By using Arden & Co’s website and services, you agree to these Terms of Service. Thank you for choosing Arden & Co!